The Audio Recording of the Online Training
Words That Change Minds for Customer Relations
Play or Download the Audio Recoding
For A Limited Time Only!
You can listen to the recording online or…
You can download the audio recording if you want to listen to it on a plane (or when you don’t have internet access). The download button is in the right corner of the SoundCloud frame.
At the end of the training, there is a special offer that’s available for the next 3 days.
We are opening the registrations for the Advanced Business Influence (Certification Program) – so, if you want to know how to identify the “hot buttons” of any member of your team and use these words to influence and persuade them, then you might want to see what this program has to offer.
We think this is the best solution for new customer care and team leaders to take their influencing skills to the next level in only 6 months or less. And we invite you to decide if this is the right program for you.
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About Your Instructor
Her first book, “Words That Change Minds” is an international bestseller, available in 15 languages.
Shelle has been researching and teaching for over 35 years and she is known for her advanced techniques used to enhance rapport, trust, credibility, and influence. You can find more about her on InstituteForInfluence.com